866-498-1958 support@drbeckycampbell.com

Patient Portal

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WELCOME to the Practice!

We're happy to have you as part of the family!


THANKSGIVING notice - 

due to the Holidays, the portal will not be checked the day 

before or the day of Thanksgiving.


Important Patient Info - please read to the end

Click (SHOW MORE) to expand this message.



NEW PATIENT PAPERWORK

- COMPLETE paperwork ASAP by clicking QUESTIONNAIRES in the right column

- Privacy Policy

- Metabolic Assessment

- Case Review form

- FILL IN your complete mailing address by clicking MY ACCOUNT DETAILS in the right column


IMPORTANT - Paperwork MUST be completed by 24 hours prior to your Initial Consultation. Failure to do so will require for your appointment to be cancelled.


NOTE: NO SHOWS and appointments cancelled with LESS than 24-hour notice will be charged full price for the appointment. 


CANCELATION LIST - If you request to have an earlier appt if one comes open, you MUST have your paperwork filled out in order to receive a call.


PORTAL MESSAGES - 

The SECURE MESSAGE part of the portal is for office staff to help patients with scheduling, supplement orders, etc.

The practitioners are NOT on the portal and do NOT answer questions on the patient portal. Please direct messages to our practitioners, Heather or Kate.

The portal is not attended outside of office hours.


NOTE: If a message is more than a simple question or issue, it will be recommended for you to schedule an appointment with the practitioner.


Our office operates virtually so we do not have set phone hours. Therefore, all communication should come through the patient portal.



NOTICE:


All scheduled appointments will be automatically charged using the card on file. If you need to reschedule, please do so at least 24-hours in advance. 


The patient is still responsible to pay for the appointment if it is not rescheduled/canceled at least 24-hours in advance. This includes not submitting paperwork by 5pm EDT the day before new patient appt.

 

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Visits are as follows:


New Patient Consultations: 

Kate Petrovic, FDNP

Case Reviews/Follow-ups/Lab Reviews:

 Kate Petrovic FDN-P

Nutritional follow ups: 

Annika, NTP


Appointment fee schedule:


30-MIN PHONE FOLLOW-UP NTP $190

30-MIN PHONE FOLLOW-UP $325

30-MIN LAB REVIEW (PER TEST) $350


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Contact Technical Support

For medical questions, contact your provider or, if you are having a medical emergency, call 911.

What issue are you having?

Please narrow down the issue by selecting one of the options below:

If you have forgotten your password you can use the form here to issue yourself a reset link.

You'll need to enter:

  1. The email address you have on file with your provider
  2. Your date of birth
  3. Your last name
  4. Your zip/postal code (in the U.S., first 5 digits only)

This information must match the information that your provider has on file for you. When you click "Send reset link," the system will send an email to the email address that you entered. If the system is able to verify your account, you'll receive an email with a link that you can follow to create a new password.

If you need further assistance please fill out the form below

If you have forgotten your username you fill out the form here to have your username emailed to you.

If you need further assistance please fill out the form below.

Please double check that you are entering the correct username. To receive an email reminding you of your username, please click here. To reset your password click here. If you need further assistance, please fill out the form below.

If you need further assistance please fill out the form below.

Please fill out the form below and let us know what problem you are experiencing logging in. The more detailed you are in your description the better we can help you.

Please provide the name of the questionnaire and details about what problem you are experiencing.

If you are trying to send your provider a document, you can do so by uploading it using the form on the documents page

Please let us know what issue you are having with the secure messages system. The more detailed you are i your description the better we can help you.

If you need to refill a prescription, please contact your provider by either requesting a refill or sending a secure message.

If you are receiving an error message that there is no matching medication or supplement found, please send a secure message. to your provider with details about the medication or supplement you want to add.

If you are experiencing some other issue, please let us know what issue you are having regarding medications and supplements. The more detailed you are in your description the better we can help you.

Please fill out the form below detailing the error message you have received. If possible, please cut and paste the error message into the 'Message' field.

Please use the Secure Messages form to contact your provider.

THIS MESSAGE DOES NOT GO TO YOUR PROVIDER'S OFFICE

This form is for contacting technical support for the Patient Portal. To contact your provider's office, please send them a secure message or reach out to them directly.

Fill out the form below detailing the issue that you are experiencing. Please be as detailed as possible; the more information you provide the better we can help you.

Contact Cerbo Technical Support
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